Contact information

If you have any questions, concerns, or inquiries about our premium minimalist wall clocks (numberless hanging clocks) and elegant home decor products, or if you need assistance with an existing order, please do not hesitate to reach out to us. Our dedicated support team is here to assist you.

Business Legal Name: GROW WELLNESS AUSTRALIA PTY LTD Authorized Representative: IMOGEN DUFF Store Identity & Domain: galvwp.shop Official Customer Support Email: support@galvwp.shop Direct Customer Support Hotline: +61 489908857 Physical Business Address: DANDENONG NORTH, 3175, Victoria, Australia Primary Target Market & Trading Currency: Nigeria / United States Dollar (USD)

🕒 Customer Support Time Zone & Hours

Because our corporate operations are headquartered in Victoria, Australia (AEST/AEDT), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the Nigeria market, please refer to the following time zone alignment when visiting our Contact Us page or calling our hotline to ensure timely support:

  • Nigeria Local Business Hours: Monday - Friday | 8:00 AM - 4:00 PM (WAT)
  • Australian Operational Hours (AEST): Monday - Friday | 5:00 PM - 1:00 AM
  • Email Support Efficiency: We monitor support@galvwp.shop 24/7. For the fastest assistance, we highly recommend contacting our support team via email. All inquiries regarding wall clock dimensions, silent mechanism details, installation layouts, shipping tracking updates, or returns are thoroughly reviewed and responded to within 12 to 24 hours.